Title: Medical IT Coordinator
Reports to: Systems Manager
Job Overview The IT Coordinator is responsible for computer systems functions with focus on both hardware and software. This position performs necessary IT functions and ensures for smooth systems operation.
Responsibilities and Duties:
-Works with Systems Manager to accomplish departmental goals.
-Coordinates receiving and sending data files with all outside vendors.
-Assists in maintain the company's network and hardware.
-Disseminates electronic files to all departments each day.
-Troubleshoots and resolves data flow problems.
-Identifies billing systems improvements and resolves problems
-Monitors and ensures that all charges are received.
-Reviews, coordinates, and implements all changes to payor claim submission processes.
-Demonstrates continuous effort to improve operations, decrease turn- around times, streamline work processes, and work cooperatively and jointly to provide seamless customer service.
-Provides excellent customer service.
-Maintains positive relationships with medical practice clients, hospital, and imaging centers.
-Responsible for retrieving and uploading all demographic files, charges, logs, payments, and electronic reports.
-Answers IT helpdesk submissions in a timely manner.
-Performs other related duties as assigned.
A qualified candidate must display sharp attention to detail with the ability to produce high quality work. Capable of working independently and as part of a team. Excellent verbal and written communication skills are a must. Also possesses critical thinking and problem-solving skills. Exemplary customer service skills. Adherence to and follows HIPAA guidelines. Personal integrity and commitment to company's mission, values, and provisions of service.
Pay: $14-$17/hr DOE
Benefits offered for full time employees